Content: 00186.zip (26.50 KB)
Uploaded: 22.12.2025

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$7.42
This automation enables businesses to use WhatsApp as a channel for autonomous customer support using AI that answers questions based on up-to-date data from a Google Drive document. The system works as an independent agent powered by LangChain, Pinecone, and OpenAI.

## Who it´s for
- Companies using WhatsApp for customer service
- Salespeople who need fast responses to common product questions
- Project managers in construction automating client communication
- Business owners wanting to deploy an AI assistant without the official Meta API

## What the automation does
- Receives user messages via WhatsApp webhook
- Retrieves relevant knowledge chunks from a Pinecone vector database populated from a Google Drive file
- Generates context-aware responses using OpenAI and a predefined system prompt
- Automatically syncs the vector database every minute when the source document changes
- Responds correctly to mentions in group chats without disrupting ongoing conversations

## What´s included
- Ready-to-use n8n workflow
- Trigger logic (WhatsApp webhook, cron schedule)
- Integrations with WhatsApp, Google Drive, Pinecone, and OpenAI
- Basic text instructions for launch and adaptation

## Requirements for setup
- n8n account with workflow editing access
- Google Drive API access with read permissions to the target document
- Pinecone account for vector index storage
- OpenAI API key for response generation
- Configured WhatsApp Business number capable of receiving webhooks

## Benefits and outcomes
- Reduced workload for managers through automated replies
- Continuous customer support with always-up-to-date information
- Scalable support capacity without hiring additional staff
- Minimized errors in answering standard inquiries
- Real-time knowledge sync — document updates instantly reflected in bot responses
- No dependency on the official Meta API

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.
AI WhatsApp bot
automated WhatsApp responses
Google Drive knowledge base
customer query answering
Pinecone vector database
real-time knowledge sync
LangChain agent
n8n workflow automation
chatbot for customer support
WhatsApp message handling
document-based retrieval
OpenAI response generation
automatic knowledge update
WhatsApp bot without Meta API
context-aware AI responses
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