Manage Drift contacts via AI agent and MCP server

This automation enables AI agents to manage contacts in Drift without manual input. Based on commands from the MCP server, it performs CRUD operations — create, read, update, delete — including retrieval of custom attributes. Built on n8n with dedicated Drift Tool nodes, it provides reliable integration for automated handling of customer data within AI-driven workflows.

## Who it´s for
- AI developers adding CRM functionality via MCP-compatible tools.
- Customer success managers using Drift for client communication.
- System administrators automating contact processing.
- Companies deploying AI assistants with access to customer data.

## What the automation does
- Receives commands from the MCP server via AI-triggered events.
- Executes full CRUD operations on contacts in Drift.
- Retrieves custom attributes of contacts upon request.
- Integrates with Drift API using dedicated n8n nodes.
- Returns execution results to the AI agent for feedback.

## What´s included
- Ready-to-use n8n workflow.
- Trigger and command handling logic.
- Integrations with Drift and MCP Server.
- Basic text guide for setup and adaptation.

## Requirements for setup
- n8n account with workflow editing access.
- Drift account with API access and contact management permissions.
- Configured MCP server to send AI-initiated commands.
- Familiarity with LangChain and AI agent workflows.

## Benefits and outcomes
- Accelerates contact data handling via voice or text AI interfaces.
- Eliminates manual entry and reduces human error.
- Centralizes customer data access through AI tools.
- Increases scalability of customer operations.
- Ensures compatibility with the MCP ecosystem of AI agents.

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.