WhatsApp chatbot for restaurants: answers questions and

This automation template enables restaurants to use WhatsApp as a digital customer service channel without staff involvement. The bot analyzes incoming messages about menu, opening hours, and reservations using an Ollama-powered LLM, generates natural responses, and logs booking requests into PostgreSQL. Ideal for streamlining routine guest interactions.

## Who it´s for
- Restaurant owners looking to automate customer inquiry handling
- Venue managers seeking to simplify table booking
- HoReCa marketers implementing digital service via messengers
- Businesses using WhatsApp as their primary customer communication channel

## What the automation does
- Detects new incoming message from a customer on WhatsApp
- Routes text to a LangChain agent powered by Ollama LLM for intent analysis
- Generates responses to queries about menu, opening hours, or services
- On booking request, extracts details (time, guests count) and creates entry in PostgreSQL
- Sends confirmation of reservation back via WhatsApp
- For unclear messages, politely prompts user to clarify or learn about menu and booking

## What´s included
- Ready-to-use n8n workflow
- Trigger and handler logic using LangChain and Ollama
- Integrations with WhatsApp, Ollama, and PostgreSQL
- Basic textual guide for launch and adaptation

## Requirements for setup
- n8n account with access to HTTP API
- Running Ollama instance with a loaded LLM model
- Access to WhatsApp Business API or proxy service for sending/receiving messages
- PostgreSQL database with a table for storing bookings

## Benefits and outcomes
- Reduced staff workload by automating common inquiries
- Faster response times — real-time replies to customers
- Lower risk of errors during booking
- Centralized storage of booking data in PostgreSQL
- Scalable service without hiring additional staff
- Consistently high customer service level 24/7

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.