Smart chat assistant for Shopify and WooCommerce with…

Automates customer query handling in chat by detecting context — orders in Shopify, products in WooCommerce, or general support questions — and routing them to the appropriate AI agent. Responses are generated using knowledge from Pinecone vector store and multi-model routing via LangChain, n8n, AWS Bedrock, and OpenAI. The solution reduces support load and accelerates response times.

## Who it´s for
- E-commerce store owners on Shopify and WooCommerce needing automated support.
- Technical specialists implementing AI assistants for customer service.
- Support teams looking to delegate routine order and product inquiries.
- Developers building multi-agent systems with dynamic routing.
- SaaS companies integrating RAG into chatbots.

## What the automation does
- Receives incoming messages from chat as a trigger.
- Analyzes text to determine if it relates to Shopify, WooCommerce, or general topics.
- Routes the query to the relevant agent: store API or RAG system on Pinecone.
- Retrieves order status, product data, or answers from knowledge base.
- Merges responses and returns them to the user via chat interface.

## What´s included
- Ready-to-use n8n workflow with LangChain agent logic.
- Context detection and query routing logic.
- Integrations with Shopify, WooCommerce, Pinecone, AWS Bedrock, OpenAI, and Google Gemini.
- Basic setup and adaptation guide.

## Requirements for setup
- Shopify and/or WooCommerce accounts with API access.
- Pinecone account for vector knowledge storage.
- Access to AWS Bedrock, OpenAI API, and Google Gemini API.
- Configured chat interface (Telegram-like).
- n8n instance with LangChain and required nodes support.

## Benefits and outcomes
- Up to 60% reduction in support workload for common queries.
- Instant responses on order status and product details.
- Single entry point for all customer request types.
- Scalable support without hiring additional agents.
- Flexible architecture allowing new agent integration.

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.