WhatsApp appointment automation for salons with audio…

This workflow automates client bookings in beauty salons via WhatsApp by processing text, voice messages, images, and PDFs using AI agents. It integrates with Google Calendar and Airtable to manage appointments accurately and keep both clients and staff informed.

## Who it´s for
- Nail salon owners aiming to automate WhatsApp-based booking
- Overloaded salon administrators managing high message volume
- Small service businesses digitizing customer communication
- Entrepreneurs using WhatsApp as their primary client channel
- Teams needing AI integration for multimedia request handling

## What the automation does
- Detects incoming WhatsApp messages and triggers processing
- Transcribes voice notes into text for intent analysis
- Analyzes images and PDFs (e.g., design references) using LangChain agents powered by OpenAI and Google Gemini
- Identifies user intent (booking, cancellation, rescheduling) and updates Google Calendar and Airtable accordingly
- Sends confirmations and reminders via WhatsApp and Gmail
- Runs daily reminder campaigns on a cron schedule
- Prevents spam using Redis-based rate limiting

## What´s included
- Ready-to-use n8n workflow
- Trigger logic: WhatsApp message and cron schedule
- Integrations with WhatsApp, Google Calendar, Airtable, Gmail, and Redis
- Basic textual guide for deployment and adaptation

## Requirements for setup
- n8n instance with workflow execution access
- WhatsApp Business API credentials
- Google Calendar account with event creation/edit permissions
- Airtable base with fields for clients, services, and appointment times
- Gmail account for sending notifications
- Redis instance for rate limiting

## Benefits and outcomes
- Reduces administrative workload through full booking automation
- Speeds up response time to client requests to seconds
- Minimizes double-booking risks via synchronized calendar and database checks
- Enables handling of complex media inputs (audio, images, PDFs) without human intervention
- Enhances customer experience with timely reminders and confirmations
- Protects against spam and abuse using Redis rate control

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.