AI support assistant for WhatsApp with conversation mem

This automation enables fast, intelligent customer support via WhatsApp using an AI agent trained on your company´s data. Ideal for businesses aiming to scale support without hiring additional staff.

## Who it´s for
- Business owners using WhatsApp for client communication
- Support teams looking to automate responses to common questions
- Companies needing to quickly deploy an AI assistant without coding
- Marketers integrating chatbots with Google Sheets-based CRM

## What the automation does
- Receives customer messages via HTTP webhook
- Processes queries using a LangChain AI agent trained on data from Google Sheets (products, services, company info)
- Logs each interaction to Google Sheets for follow-up by managers
- Sends AI-generated replies back to customers via HTTP request (e.g., to Wasender API)
- Maintains conversation context through buffer memory for coherent dialogue

## What´s included
- Ready-to-use n8n workflow
- Webhook handling and dialogue state management logic
- Integrations with WhatsApp (via webhook), Google Sheets API, OpenAI, HTTP API
- Basic text instructions for setup and adaptation

## Requirements for setup
- n8n account (cloud or self-hosted)
- Access to Google Sheets containing company data (products, services, FAQ)
- Configured external message delivery service (e.g., Wasender API)
- OpenAI API key for AI agent operation
- Ability to receive HTTP requests (webhook) from a WhatsApp gateway

## Benefits and outcomes
- Reduced support workload through automated responses
- Faster response times — replies within seconds
- Centralized storage of all customer inquiries in Google Sheets
- Multi-turn conversation support with context retention
- Rapid deployment of AI-powered support without building from scratch

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via в чате.