AI device support assistant with API responses from man

This automation template provides instant, accurate troubleshooting guidance for any device by leveraging semantic search over uploaded manuals stored in a vector database. Powered by LangChain and OpenAI, it generates structured, step-by-step responses to user queries via API, reducing support load and improving service quality.

## Who it´s for
- Technical support specialists assisting device users
- Electronics manufacturers implementing automated support
- Smart home integrators needing a reference system
- Service centers aiming to reduce operator workload
- SaaS developers building technical support tools

## What the automation does
- Receives user text queries via HTTP webhook
- Processes requests using LangChain and OpenAI language model
- Performs semantic search in Pinecone vector database across device manuals
- Returns structured JSON response with explanation, steps, and metadata
- Supports manual or pipeline-based upload of new PDF manuals with text splitting and embeddings

## What´s included
- Ready-to-use n8n workflow
- Trigger logic (webhook and manual execution)
- Integrations with OpenAI API, Pinecone, and HTTP API
- Basic setup and adaptation guide

## Requirements for setup
- n8n account with workflow execution access
- OpenAI API key
- Pinecone account with active index
- Ability to receive HTTP requests (webhook endpoint)

## Benefits and outcomes
- Instant responses to user queries without human intervention
- Up to 70% reduction in support team workload
- Unified knowledge base for all device types
- Easy scalability — simply add new manuals
- Safe handling of complex technical questions with safety warnings
- Semantic search instead of keyword matching — higher accuracy

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.