AI chat agent with memory and Airtable access for suppo

This automation template enables a smart chat agent that remembers conversation history and retrieves real-time data from Airtable to generate personalized responses. Built on n8n with LangChain, OpenAI, and Airtable API integration, it’s ideal for support teams, internal admins, and developers needing quick access to structured data via conversational interfaces.

## Who it´s for
- Support teams using chat platforms who need fast access to Airtable-stored data.
- Internal administrators automating common employee inquiries.
- Bot owners managing data through conversational UIs.
- Developers building AI assistants with long-term memory and external knowledge sources.

## What the automation does
- Triggers when a new chat message is received.
- A LangChain agent maintains conversation context using memory features.
- Queries Airtable as a tool to retrieve up-to-date information.
- Generates accurate responses via OpenAI, combining dialogue history and external data.
- Can answer questions about order status, vacation schedules, task lists, and other structured records.

## What´s included
- Ready-to-use n8n workflow.
- Trigger and handler logic based on incoming messages.
- Integrations with Airtable and OpenAI.
- Basic written instructions for setup and adaptation.

## Requirements for setup
- n8n account (cloud or self-hosted).
- OpenAI API key.
- Airtable account with a populated base containing relevant data.
- Configured connection between n8n and Airtable.

## Benefits and outcomes
- Reduces support workload with automated, contextual replies.
- Enables personalized user interactions using live data.
- Speeds up internal query resolution for employees.
- Scales conversational interfaces without manual intervention.
- Supports extended dialogues with persistent context.

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via в чате.