This workflow automatically analyzes customer review text stored in Google Sheets and classifies sentiment as Positive, Negative, Neutral, or Mixed. It helps business owners and marketers monitor customer feedback efficiently without manual processing.
## Who it´s for
- Small business owners collecting customer feedback in Google Sheets.
- Marketers tracking customer satisfaction trends.
- Support teams needing quick sentiment assessment.
- Teams centralizing feedback from multiple sources into one sheet.
## What the automation does
- Monitors a Google Sheet for newly added rows.
- Extracts the review text from a specified column.
- Performs keyword-based sentiment analysis using JavaScript logic.
- Classifies sentiment as Positive, Negative, Neutral, or Mixed.
- Updates the same row with the result in the ´Sentiment´ column.
- Runs fully automated after setup.
## What´s included
- Ready-to-use n8n workflow.
- Trigger logic for new row detection.
- Integration with Google Sheets API.
- JavaScript-based sentiment classification.
- Basic text instructions for setup and adaptation.
## Requirements for setup
- n8n account (cloud or self-hosted).
- Google Sheet with edit permissions.
- Configured n8n connection to Google Sheets.
## Benefits and outcomes
- Saves time on manual review processing.
- Enables fast identification of negative feedback.
- Simplifies analysis of large volumes of customer input.
- Supports filtering and segmentation by sentiment.
- Data-driven decision making with minimal effort.
## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.
sentiment analysis of customer reviews
customer satisfaction tracking
Google Sheets text analysis
automated review processing
emotion detection in text
n8n Google Sheets integration
review sentiment labeling
customer feedback monitoring
positive negative review classification
keyword-based sentiment analysis
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