AI sentiment analysis of restaurant reviews from Google

This workflow helps restaurant owners and marketers systematically process customer feedback by automatically extracting and analyzing Google Maps reviews. Using AI, it generates structured insights on customer sentiment and key topics — from food quality to service speed.

## Who it´s for
- Restaurant chain owners monitoring multiple locations
- HoReCa marketers conducting competitive analysis
- Reputation consultants working with customer feedback
- Freelancers automating data collection for clients
- SEO specialists tracking business listing content quality

## What the automation does
- Manually triggered by pulling a list of restaurants from Google Sheets
- Fetches up-to-date Google Maps reviews via SerpAPI
- Cleans data and filters out empty or incomplete reviews
- Sends text-based reviews to GPT-4 (via OpenAI API) for sentiment analysis and keyword extraction
- Exports analysis results to the main Google Sheets tab
- Logs empty or invalid entries in a separate sheet for tracking

## What´s included
- Ready-to-use n8n workflow
- Trigger and branching logic
- Integrations with Google Sheets, SerpAPI, Google Maps, and OpenAI
- Basic written instructions for launch and adaptation

## Requirements for setup
- n8n account with access to HTTP requests and Google Sheets API
- SerpAPI API key
- Google Sheets access with read/write permissions
- OpenAI API key with access to GPT-4 Turbo

## Benefits and outcomes
- Saves time on manual review analysis
- Identifies hidden service or menu issues via AI
- Enables comparison across multiple locations
- Supports data-driven decision-making
- Ensures transparency and consistency in reputation monitoring

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via Telegram: @gleb923.