Automate FAQ in Vtiger with AI & n8n

# Auto-answer FAQ drafts in Vtiger CRM using AI and publish

This automation populates your knowledge base by checking Vtiger CRM every minute for new FAQ draft entries, generating responses via DeepSeek LLM through LangChain, and publishing the completed entries. Designed for support teams and technical specialists aiming to reduce manual workload.

## Who it´s for
- Technical specialists automating knowledge bases in CRM
- Support teams using Vtiger for FAQ management
- Teams implementing AI-powered auto-replies in business processes

## What the automation does
- Runs on a schedule (every minute)
- Fetches the latest FAQ draft with status ´Draft´ from Vtiger CRM
- Sends the question to DeepSeek LLM via LangChain for response generation
- Updates the CRM record with the generated answer
- Changes the status to ´Published´

## What´s included
- Ready-to-use n8n workflow
- Cron-based trigger and record processing logic
- Integrations with Vtiger CRM and DeepSeek API
- Basic text guide for launch and adaptation

## Requirements for setup
- Vtiger CRM account with access to the FAQ module
- DeepSeek API key
- Self-hosted or cloud n8n instance
- Access to environment variables and node configuration

## Benefits and outcomes
- Accelerates knowledge base creation and updates
- Eliminates manual handling of common questions
- Ensures consistent response style using AI
- Frees up expert time for complex tasks
- Enables support scaling without team growth

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat