# TwentyCRM notifications: email on delete, Slack for other events, logs in Google Sheets
This automation template enables real-time monitoring of changes in TwentyCRM, instantly notifying the right people via appropriate channels while maintaining a full audit log. Perfect for data integrity control and transparent team collaboration.
## Who it´s for
- CRM system owners who want real-time event notifications.
- TwentyCRM administrators needing to log changes and alert teams.
- Teams using Slack for operational communication and Gmail for critical alerts.
## What the automation does
- Receives events from TwentyCRM via HTTP webhook.
- Analyzes event type (e.g., whether it contains ´delete´).
- Sends email notifications via Gmail when records are deleted.
- Posts messages to a designated Slack channel for all other events.
- Logs all events (event type, object and record IDs) into Google Sheets for auditing.
## What´s included
- Ready-to-use n8n workflow.
- Event routing logic based on action type analysis.
- Integrations with TwentyCRM, Google Sheets, Gmail, and Slack.
- Basic text instructions for setup and adaptation.
## Requirements for setup
- Access to an n8n instance (cloud or self-hosted).
- Active TwentyCRM account with webhook creation permissions.
- Google and Slack accounts with enabled API access.
- Pre-configured Google Sheet and a dedicated Slack channel.
## Benefits and outcomes
- Instant alerts on critical actions like deal deletion.
- Centralized event logging for audit trails and data recovery.
- Channel separation: email for personal alerts, Slack for team coordination.
- Reduced risk of data loss and errors due to lack of change visibility.
- Time savings through full automation of CRM event responses.
## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat
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