Sync Zendesk Articles to Airtable
Content: 01873.zip (42.44 KB)
Uploaded: 12.01.2026
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$7
# Sync Zendesk articles to Airtable with ID-based upsert and HTML to Markdown conversion
This workflow enables reliable, automated synchronization of Zendesk Knowledge Base articles to Airtable, supporting both full export and incremental updates. Ideal for teams needing to back up, migrate, or reuse knowledge content across systems without duplication or data loss.
## Who it´s for
- Support teams using Zendesk who want to export their knowledge base to other systems.
- Knowledge managers consolidating or migrating documentation.
- Automation specialists regularly syncing content between SaaS platforms.
## What the automation does
- Triggered manually (full sync) or on schedule (incremental updates).
- Fetches articles from Zendesk Knowledge Base via HTTP API with pagination.
- Converts article HTML content to Markdown for easier storage and reuse.
- Upserts records into Airtable using Article ID as the key.
- Ensures consistent, duplicate-free synchronization between systems.
## What´s included
- Ready-to-use n8n workflow.
- Trigger logic: manual execution and cron scheduling.
- Integrations with Zendesk and Airtable via HTTP API.
- Basic textual guide for setup and adaptation.
## Requirements for setup
- Active Zendesk account with API access.
- Active Airtable account with a target table for articles.
- API keys or access tokens for both services.
- n8n instance (self-hosted or cloud).
## Benefits and outcomes
- Automatic, up-to-date mirroring of knowledge base content.
- Supports one-time migration and ongoing syncs.
- Enables content reuse in tools like Notion or Confluence.
- Preserves formatting through HTML to Markdown conversion.
- Reduces manual effort and human error in content transfer.
## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat
This workflow enables reliable, automated synchronization of Zendesk Knowledge Base articles to Airtable, supporting both full export and incremental updates. Ideal for teams needing to back up, migrate, or reuse knowledge content across systems without duplication or data loss.
## Who it´s for
- Support teams using Zendesk who want to export their knowledge base to other systems.
- Knowledge managers consolidating or migrating documentation.
- Automation specialists regularly syncing content between SaaS platforms.
## What the automation does
- Triggered manually (full sync) or on schedule (incremental updates).
- Fetches articles from Zendesk Knowledge Base via HTTP API with pagination.
- Converts article HTML content to Markdown for easier storage and reuse.
- Upserts records into Airtable using Article ID as the key.
- Ensures consistent, duplicate-free synchronization between systems.
## What´s included
- Ready-to-use n8n workflow.
- Trigger logic: manual execution and cron scheduling.
- Integrations with Zendesk and Airtable via HTTP API.
- Basic textual guide for setup and adaptation.
## Requirements for setup
- Active Zendesk account with API access.
- Active Airtable account with a target table for articles.
- API keys or access tokens for both services.
- n8n instance (self-hosted or cloud).
## Benefits and outcomes
- Automatic, up-to-date mirroring of knowledge base content.
- Supports one-time migration and ongoing syncs.
- Enables content reuse in tools like Notion or Confluence.
- Preserves formatting through HTML to Markdown conversion.
- Reduces manual effort and human error in content transfer.
## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat
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